“Sherri Tafoya started Custom Blinds & Design 22 years ago and has helped bring new light into countless homes,”said Jim Korff, Area Sales and Marketing Manager. “With industry-best Hunter-Douglas window coverings and our own standard of excellence, we go above and beyond for our clients.”
“We are a faith-based company started out the back of Sherri’s car,” said Karff. “She had a burning desire to make a better life for her family. Through hard work and relationships, the company has grown to be an award- winning Gallery location recognized by Hunter Douglas as a Centurion Gallery.”
Custom Blinds & Design was recently awarded 2nd place in the BBB Torch Award for Business Ethics in Omaha, and took home 1st place for their operation in Lincoln.
“We offer no charge evaluations and computerized quoting that is always consistent. We provide estimates at no charge, usually on the spot and offer full installation and repairs if needed. We even offer service referrals for competitive brands to help our customers.”
Their approach to exceptional customer service has always been an integral part of their business DNA. But that drive to go above and beyond for the customer also extends to the less fortunate.
“Years ago, our founder decided to take a portion of every window fashion sale and put it towards donating diapers to various organizations in need. In fact, last year our clients helped donate over 33,000 diapers to local organizations that serve hard-working moms and their precious babies.”
“Some of the charities we support are: Foster Care Closet, Pregnancy Center, Nebraska Children’s Home Society, COPE, Cedars Home for Children, Hope Center, and many, many more.”
But in order to consistently drive results, nurture powerful customer relationships, and give back so much to local Omaha charities, any business requires a collection of team members wholly focused on a unified vision.
“We know our greatest asset is our people,” Korff said. “We have an outstanding culture based on 5-star employee satisfaction. We have 1:1 visits each week where the employee reports up to his supervisor and details how things are currently going for them. We also offer more benefits than most small businesses because we value our employees greatly!”
Winning Insights from Our Winner:
Best Practice Tip For a Small Business Owner
“Focus on relationships with current and previous customers. For example, we take pride in doing excellent work, offering better warranties than our competitors, and offer top quality Hunter Douglas shades and blinds.”
Cultivating a Strong Company Culture
“We know our greatest asset is our people,” Korff said. “We have an outstanding culture based on 5-star employee satisfaction. We have 1:1 visits each week where the employee reports up to his supervisor and details how things are currently going for them. We also offer more benefits than most small businesses because we value our employees greatly!”
The Value of Chamber Involvement
“We recently re-joined the Greater Omaha Chamber of Commerce and are attending events now that Covid-19 has calmed down. We appreciate fellow business owners and life in Omaha!”
Giving Back to the Community
“Years ago, our founder decided to take a portion of every window fashion sale and put it towards donating diapers to various organizations in need. In fact, last year our clients helped donate over 33,000 diapers to local organizations that serve hard-working moms and their precious babies.”
“Some of the charities we support are: Foster Care Closet, Pregnancy Center, Nebraska Children’s Home Society, COPE, Cedars Home for Children, Hope Center, and many, many more.”
Overall Operating Philosophy
“We are a faith-based company started out the back of our founder’s car 22 years ago,” Korff said. “She had a burning desire to make a better life for her family. Through hard work and relationships, the company has grown to be an award-winning Gallery location recognized by Hunter Douglas as a Centurion Gallery.”
Many thanks to our generous sponsor!
Premier Bank is the sponsor of the Small Business of the Month award. View more information or nominate a small business online.
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